Front-Desk Services
There is a 24-hour staffed reception desk on the first floor of each residence hall. The front-desk staff distributes mail, provides you with building information, checks in guests/visitors and takes maintenance requests. By maintaining an awareness of residents and others entering and leaving the building, the front-desk staff also provides security for the hall. The desk receptionist will ask you to show your OneCard as you enter the building; guests/visitors will be asked for their guest pass and or a valid picture ID. This is done for your safety and the safety of others living in the hall.

Security Monitors
In addition to our front desk, later in the evening during the busiest hours of the night, our Security Monitors provide extra security for our students. They assist with checking resident’s OneCards, making sure guests sign-in, and that every guest who enters the building is escorted by a resident. This is to ensure extra safety for our residents in the evening.

Laundry Facilities
A laundry facility is located on the first floor of both Yousif B. Ghafari and Atchison Residence Halls and on every other floor of the Towers Residential Suites. The OneCard is used in the operation of the washers and dryers. Money can be allocated to this card throughout the term. Cost is $1.00 to wash and $1.00 to dry.

Repairs and Maintenance
The Housing and Residential Life custodial and maintenance staff provide prompt service to residents, make necessary repairs and respond to any emergencies that occur in our facilities. To request repairs or maintenance, contact your front-desk staff. They will help you complete a Maintenance Request Form.

Common Space Reservations
Residents of Ghafari and Atchison Halls may reserve common areas and lounges for sponsoring and holding functions. To reserve a common area, please contact the front desk in advance.

Keys/Lockouts
Students receive room keys at move-in. Students should be very protective of their room keys. Residents who lose their room keys or get locked out of their room should immediately report the incident to the front desk. There is a charge of $150 to students for replacement keys, and $20 for lockouts.

Computer Resources
Residence hall rooms are wired for Internet access. For more information on getting connected and other computer resources available, visit our Computer Resources Web page.