Wayne State University

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Student Employment

Working on campus is a great way for students to earn extra money and gain skills for their future careers while living on-campus. A variety of student assistant and college work study positions are available through the Office of Housing and Residential Life including positions in our central office, at our building front desks, and in our dining halls.

For positions in Housing, you must live on campus, be in good disciplinary standing and academic standing with a grade point average of 2.0. You must complete an Employment Application Form and return it, along with your class schedule and resume to the building you would like to work in.

Central Office

The Housing Central Office employs a certain number of students each semester to help with administrative work, customer service, answering phones & e-mails, and assisting our current residents and future residents. Please contact the Central Office directly to inquire about any possible opportunities at housing@wayne.edu or (313) 577-2116.

Building Front Desks

Each of our buildings are locked 24-hours a day and are staffed by student desk assistants at our full-time reception desks. Desk Assistants answer phones, help with mail & packages, assist residents with concerns or questions, and ask for ID cards/ hall stickers and check in guests. Our desk assistants are an important part of our hall security, by maintaining an awareness of residents/guests in the building. To work at a hall/apartment front desk you must contact the Office Service Clerk at the particular desk you are interested in. Contact information for front desks is listed on our contact page.

Community Assistant

The Community Assistant (CA) position will only be in the newly-renovated Thompson Home.  Applications will be accepted from Tuesday, May 30th until Thursday, June 15th at 11:59pm. The link to the online application is located at the bottom of the page.

Under the supervision of the Community Director (CD) and Office Services Clerk (OSC), the Community Assistant (CA) will have significant responsibility in the operation of the Thompson Home during the 2017-2018 academic term. CAs will often be the first contact for residents living in Thompson Home, and they will assist with Desk Operations and building safety. Therefore, professionalism and good customer service skills are required of all CAs.

Community Assistant responsibilities include, but are not limited to:

Approximately 20 hours of work per week; hours will vary week to week and will include:

  • Mandatory initial training Monday, August 21st, 2017 until Friday, August 25th, 2017.
  • Miscellaneous duties at the building front desk, areas around the building, or around campus during daytime desk shifts. Duties may include sorting and organizing mail parcels, tidying the front desk area, organizing Room Condition Reports and Roommate Agreements, sending and completing duty reports, etc.
  • Approximately 5-10 hours per week (10 per pay period) working as Community Assistant (CA) staff at your building's front desk. These hours will be determined with your supervisor, and will be compensated at the hourly rate.
  • Approximately 1-2 nights per week, of on-call duty with other CAs. Duty responsibilities would include being present in the building for the duration of your shift, responding to emergency and crisis situations, completing lockouts, completing incident reports and duty logs, completing building walkthroughs, and other duties to assist summer residents and/or conference participants. Weekday duty begins at 5pm and ends at 8:30am the following morning; these shifts will be divided between 3-4 CAs each duty night. 
  • Mandatory on-campus presence during move in weekend, August 26th-27th, 2017, as communicated to you by the Community Director.

Hours will vary based on coverage needed, resident needs, and needs of the Housing Office.

Community Assistant requirements:

  • Have and maintain a minimum cumulative and semester 2.75 GPA at the time of hire and throughout employment.
  • Remain in good financial and disciplinary standing with the Office of Housing and Residential Life and Wayne State University at time of application and during employment.
  • Must submit to and pass a formal background check through WSU Public Safety.
  • Must be familiar with WSU's campus and the surrounding area.
  • Must be creative, organized, highly personable, motivated, and professional and able to multi-task in a dynamic environment.
  • Must possess exceptional verbal and written communication skills.
  • Must be available to work assigned desk and duty shifts, including those on holidays and during university closures
  • Must live in an assigned campus space during the 2017-2018 academic term.
  • Must be available to work during "Closed" holiday times communicated by the Community Director.
  • Must have extended time away (vacations, etc.) approved by supervisor.
  • Community Assistants must be available to work approximately 20 hours per week.
  • The CA position is considered to be student employment within Wayne State University. To remain in compliance with University policy surrounding student employment, CAs are not permitted to hold any other paid position on campus. CAs are permitted to be employed by WSU Dining and the WSU Bookstore, or at a location off campus, pending approval from supervising Community Director.

Compensation

  • CA position is paid hourly at $10.00 per hour.

If you have any questions regarding this information, please contact Katie Turner, the Community Director for Thompson Home, by email at ge3152@wayne.edu or phone 313-577-9724.

How to Apply:

Apply now online at https://goo.gl/kjxlor.

The application will require you to submit short response essays and a resume. Further instructions are located in the application itself.

Short Response Questions:

1) Define what good customer service is to you. Next, describe a time where you have provided POOR customer service to a patron.  What did you do to fix the situation or how would you fix it looking back?

2) Have you had to maintain sensitive information before?  Why is it important to keep confidential information confidential?

3) As a Community Assistant, you will be responsible for ensuring the safety and security of Thompson Home and approximately 60 residents.  Why is building safety important and how do you plan to communicate policies and responsibilities to residents and guests?

Gold N Greens/Towers Café

WSU Dining Services. employs students in each of our cafeterias and other on-campus eateries in various food service positions. Dining Services works around class schedules, gives you meal compensation after a 4-hour shift, and allows you to work up to 20 hours per week. Students interested should contact Dining Services with questions at (313) 577-7972.

Other Student Employment Options

Please visit Career Services on the first floor of the Faculty/Administration Building in room 1001, or at http://www.careerservices.wayne.edu/.