- Lost keys and lock outs
Students receive room keys at move-in. Students should be very protective of their room keys. Residents who lose their room keys should immediately report the incident to the front desk. Lost or stolen keys will necessitate a lock change and a charge will be assessed. Residents whose key is lost are responsible for any and all charges including replacement keys for roommate(s). There is a charge of $150 to students for a lock change due to lost keys and a $4.00 charge for replacement keys if they are damaged or broken.
If you get locked out of your room the front desk can assist you. A $20 fee will be assessed for each lockout (the first lockout is free). To avoid lockout charges altogether, be sure to always take your key with you whenever you leave your apartment. This is especially true if you live in a building with automatic door closers, doors that lock without a key when closed, or if you have roommates.
- Submit a work order
The Housing and Residential Life custodial and maintenance staff provide prompt service to residents, make necessary repairs and respond to any emergencies that occur in our facilities. It is important that you tell us when things need immediate attention.
- Mail and packages
A mailbox is provided for each residence hall room, suite and apartment. Access to the mailbox requires use of your room,
suite or apartment key. U.S. mail is delivered to university housing Monday through Saturday.
Packages from FedEx, DHL or other private delivery companies are delivered directly to the building. Packages from USPS
are delivered to the Wayne State mail processing center and will arrive with other campus mail. Please note that packages are signed for upon receipt but may be at the campus processing facility.
For your convenience, an electronic package log is kept at your front desk to record all incoming/outgoing packages. If you are expecting a package that requires a signature, desk staff will sign for your package. The front desk will only accept packages from U.S. mail or package delivery services.
If you receive a package, you'll find a package slip in your mailbox and may receive an email. Present the slip with photo ID at the front desk to obtain your package.
- Building addresses
5110 Anthony Wayne Drive, Room #
Detroit, MI 48202
630 Merrick, Apt #
Detroit, MI 48202
695 Williams Mall, Room #
Detroit, MI 48202
Helen L. DeRoy Apartments
5200 Anthony Wayne Drive, Apt #
Detroit, MI 48202
The Towers Residential Suites
655 W. Kirby, Room #
Detroit, MI 48202
University Tower Apartments
4500 Cass Avenue, Apt #
Detroit, MI 48201
- Cable and Internet
Dish Network provides satellite television in residence halls. You must provide your own TV and coaxial cord. Cable is provided in the main living areas only. Cable is not available in private suite bedrooms. Contact the C&IT Help Desk for assistance at 313-577-4357 or firstname.lastname@example.org.
For an up to date cable listing visit http://tvschedule.zap2it.com/tvlistings/ZCGrid.do?aid=tvschedule.
Comcast provides standard basic cable services to apartments and the cost is included in your rent. Service upgrades are not available. You must provide your own TV and coaxial cord. For trouble with your service, email email@example.com.
If you are not getting a picture of receiving all available channels when you set up your TV and cable, try auto-programming your TV. More information is available at computing.wayne.edu/cable-tv.
Getting Connected – Wireless Internet is available throughout University housing, including study rooms and lounges, except Chatsworth. Connect to the WSU-SECURE network with your AccessID and password. C&IT also offers step-by-step connection guides for a variety of devices at computing.wayne.edu/securesetup. Never share your password – your guests are welcome to use WSU-PUBLIC for free.
Rooms are also hard wired for Internet access for computers without wireless capability or when a more reliable connection is desired. To access the network without Wi-Fi, you must provide your own computer with a 10/100 Mbps Ethernet network adapter and a CAT-6 network cable (6-12 feet in length recommended).
Some devices aren't compatible with Ethernet or WSU-SECURE. Find details on how to connect wireless devices such as gaming systems, Blu-ray players, and smart TVs at computing.wayne.edu/connectme.
Getting Help – For assistance with any technology-related issues on campus, contact the C&IT Help Desk at (313) 577-HELP or firstname.lastname@example.org.
Free Antivirus Protection – Download a full-featured version of Symantec Endpoint Protection and more for your PC or Mac at computing.wayne.edu/freesoftware.
Computer Labs – The University Library System has more than 800 computers available for student use. The Undergraduate Library, located next to the residence halls, has more than 100 computers available in its 24-hour study center. computing.wayne.edu/labs.
Acceptable Use – Use of Wayne State networks indicates acceptance of the University's Acceptable Use of Information Technology Resources Policy, which can be found at http://wayne.edu/policies/acceptable-use/. Violations of University policies may result in a fine, the suspension or termination of residential network privileges, as well as discipline under the appropriate resident, student, faculty or staff due process policy.
- Decorating your room Although we encourage you to use your creativity and imagination when decorating your room, we also caution you to use care and common sense. If you wish to hang posters and other items on your wall, they may be hung using only nail-free type picture hangers. You may not use nails, tacks, pins, screws, masking tape, Scotch tape, stick-on picture holders, 3M products or other types of sticking agents on the walls, ceilings, woodwork or doors. You may not make any permanent alterations to your room. Any damages that result from room decorations, alterations or their removal will be charged to the resident. You are responsible for the condition of your room and for all University-owned furniture within your room. You are not allowed to paint your room walls, ceiling, floor, or furnishings.
A laundry facility is located on the first floor of both Yousif B. Ghafari and Atchison Residence Halls and on every other floor of the Towers Residential Suites. The new machines will operate with both coins and your OneCard. You can use coins in the coin slots to pay for your laundry or you can load funds onto your card and pay for your laundry easily by simply inserting your card into the machines. Pricing as follows:
Normal Sized Washing Machine: $1.50 per load
Normal Sized Dryer: $1.50 per load.
Housing and Residential Life is excited to report that the laundry rooms in all residence halls and apartments at WSU are now equipped with new Speed Queen Washing machines and dryers. Although there was a slight increase in the price of doing laundry, the new machines are much more efficient. Large capacity machines have been installed at Chatsworth Apartments and at University Towers Apartments that have the capacity to hold a double load of laundry! Please refer to the pricing and payment options below for specific building information.
An online, machine availability reporting system has been added to Wayne State's laundry facilities. Using a phone, tablet or computer, residents can check the availability of specific washers and dryers at each building. Residents also have the option of entering their email address to be notified when a machine will be available. Visit Wayne State's WASH Alert website at: http://washalert.washlaundry.com/wsu.html. Residents can also download a "FixLaundry" app for IOS or Android that provides a means of immediately reporting a machine outage.
Remember that if you have any problems with your OneCard while operating washers and dryers, call 313-577-CARD. For coin-related problems, please contact the building front desk.